2-1-1 Big Bend, Inc., Tallahassee, FL

An Online Guide to Connect You with Human Services in the Big Bend Florida region.

Full Resource Name:

CTD, Big Bend Transit, Jefferson, Madison, Taylor

290 W Dogwood St
Monticello, FL 32344

(850) 997-1323


*Non-emergency transportation for any trip purpose to destinations in Madison, Jefferson, Taylor and Leon Counties; extended transportation to Gadsden County may be available through coordination with Gadsden branch of Big Bend Transit for an additional fee
*Non-emergency transportation for anyone of any age in need: (1) Medicaid recipients; (2) seniors and other persons who qualify as "Transportation Disadvantaged" due to disability, low-income, age or other extenuating circumstances
*Transportation arrangements to health care appointments for Medicaid clients is made by the HMO to which the client is assigned; the client does NOT make the arrangements with a provider directly
*Persons who do not know if they are in a Medicaid HMO should call AHCA, Medicaid Area 2B Field Office: 800-248-2243 or 850-412-4002 to find out
*CTD qualified riders should call the local provider directly 24 hours in advance to make arrangements for transportation; CTD application needed for lower cost
*Persons not in a Medicaid HMO can still use the local provider, but will have to pay out of pocket, unless a grant covers them
*May have 1 free escort if necessary; parent(s) needing to take additional children to appointment must pay a fare for them
*If a car seat is needed for an underage child, adult must supply it
*Wheelchair transportation service available at no extra cost, if requested at the time of reservation

Primary Services:

  • Local Transportation  [Show Definition Details]

  • Medicaid  [Show Definition Details]


6am-6pm, M-F, Office and Transportation hours; 8am-4pm, Sa, Transportation hours only

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