2-1-1 Big Bend, Inc., Tallahassee, FL

An Online Guide to Connect You with Human Services in the Big Bend Florida region.

Full Resource Name:

CTD, Gulf ARC & Transportation, Franklin County

PO Box 8
Port St Joe, FL 32457

(850) 229-6550



*Provides contracted transportation services for Medicaid recipients and CTD qualified persons living Franklin and Gulf Counties
*Non-emergency transportation for anyone of any age in need: (1) Medicaid recipients; (2) seniors and other persons who qualify as "Transportation Disadvantaged" due to disability, low-income, age or other extenuating circumstances
*Transportation arrangements to health care appointments for Medicaid clients is made by the HMO to which the client is assigned; the client does NOT make the arrangements with a provider directly
*Persons who do not know if they are in a Medicaid HMO should call AHCA, Medicaid Area 2B Field Office: 800-248-2243 or 850-412-4002 to find out
*CTD qualified riders should call the local provider directly 48-72 hours in advance to make arrangements for transportation; CTD application needed for lower cost
*Persons not in a Medicaid HMO can still use the local provider, but will have to pay out of pocket, unless a grant covers them
*May have 1 free escort if necessary; parent(s) needing to take additional children to appointment must pay a fare for them
*If a car seat is needed for an underage child, adult must supply it

Primary Services:

  • Local Transportation  [Show Definition Details]


8am-6pm, M-F, Office hours; transportation available 24/7, Reservations are only taken 8 AM to 3 PM, Monday through Friday

Medicaid Provider Information

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